Our main machine suddenly broke down yesterday, and we had no idea what went wrong. Since customers kept coming in, we had to switch to our older, slower model. Even though it was a bit slow and some people complained about the wait, we’re just glad we had a backup. Otherwise, we wouldn't have been able to stay open at all.
We’re still not sure why the new one died, but the vendor said he’d be by today. Fingers crossed he can fix the issue so we can get back to normal!
Eventually, the vendor fixed the problem. It turned out to be an issue with the circuit board. Once he replaced it, everything got back to normal. The only downside? It cost a fortune.
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